Yinglin Ma

Yinglin Ma is an Assistant Professor in the School of Public Administration at the University of Central Florida (UCF), affiliated with the College of Community Innovation and Education. She joined UCF in 2024. Her research focuses on volunteer learning dynamics, nonprofit organizational strategies, and immigrant-serving institutions. She holds a Ph.D. from The Ohio State University and an MPA from Indiana University Bloomington.

Education:

• Ph.D. in Public Policy and Management, John Glenn College of Public Affairs, The Ohio State University
• M.P.A. in Public and Nonprofit Management, Indiana University Bloomington
• Bachelor of Arts in Finance, Accounting, and Management, University of Nottingham, Ningbo, China

Research Interests: Dr. Ma examines how volunteer learning outcomes are shaped by self-efficacy, managerial support, and organizational contexts. She studies nonprofit mission adaptation, pandemic-driven strategic shifts, and volunteer engagement in immigrant communities. Her work bridges theory and practice in public service innovation.

Publications Trends: Her recent articles analyze AmeriCorps members' learning trajectories, pandemic-induced programming changes in nonprofits, and volunteer frustration-commitment dynamics. She also explores leadership perceptions in community service providers and immigrant-serving organizations' operational challenges.

Advising & Grants: While specific student names and grant details are not listed, her CV indicates ongoing research on volunteer management and nonprofit resilience. She collaborates with organizations to study service delivery models in post-pandemic environments.