
معرفی
Xiaofeng Zhao is a Professor at the College of Business at the University of Mary Washington, where he contributes to academic leadership and research in operations management and business analytics. His academic journey includes earning a B.S. from Xian Jiaotong University, an MPh from Northwest University, an MBA from Indiana University of Pennsylvania, and a Ph.D. from the University of Tennessee.
- B.S., Xian Jiaotong University
- MPh, Northwest University
- MBA, Indiana University of Pennsylvania
- Ph.D., University of Tennessee
Zhao’s research focuses on operations management, service systems, and optimization, with particular emphasis on queuing theory, lean operations, and constraint-based modeling. His work bridges theoretical advancements with practical applications in service industries.
Recent publications highlight his contributions to service operations and optimization frameworks, including studies on customer waiting time variance, priority queuing systems, and nonlinear programming models. These works reflect interdisciplinary trends in analytics, lean methodologies, and system efficiency improvements.
Zhao actively engages in academic dissemination, presenting at the Decision Sciences Institute (DSI) 54th annual conference and publishing in peer-reviewed journals like the Journal of Management Analytics and Management Decision. He also serves as a session chair, demonstrating leadership in scholarly discourse.




