معرفی
William Peterson is a Lecturer at the University of Tennessee's Haslam College of Business, specializing in Lean methodology and process improvement. With over 30 years of hands-on experience, he focuses on applying Lean principles to business processes across industries. He teaches courses such as Lean Applied to Business Processes and contributes to the Aerospace & Defense Executive MBA program.
Background: Peterson spent 26 years at Delta Air Lines’ Technical Operations Division, where he developed Lean strategies and reengineered multimillion-dollar contract processes. His expertise spans operational, strategic, and cross-functional process optimization. He consults for firms like Asurion, Southwest Airlines, and the U.S. Air Force, emphasizing practical application over theory.
Education:
- M.B.A. in Lean Aerospace, University of Tennessee
- B.S. in Professional Aeronautics, Embry-Riddle Aeronautical University
- Six Sigma Black Belt certification
- FAA Airframe and Powerplant Licenses
Focus Areas: Peterson bridges operational efficiency with organizational mission and customer value. His work addresses constraints in sales, logistics, engineering, HR, and management processes. He advocates for holistic process alignment to maximize productivity and employee satisfaction.
Publications & Media: His work is showcased via TEDx talks, podcast interviews, and articles on LeanBP.com.
