معرفی
William Millhiser is an Associate Professor in the Narendra Paul Loomba Department of Management at the Zicklin School of Business, Baruch College, City University of New York (CUNY). He holds a PhD in Operations Research from Case Western Reserve University, an MST in Mathematics from the University of New Hampshire, and a BS in Industrial Engineering from Lehigh University.
Dr. Millhiser's educational background includes:
- PhD, Operations Research, Case Western Reserve University (2005)
- MST (Master of Science for Teachers), Mathematics, University of New Hampshire (1998)
- BS, Industrial Engineering, Lehigh University (1990)
His research focuses on Business Process Improvement, Healthcare Operations, Operations Management, Operations Research, Quantitative Modeling, Project Management and Scheduling, and Service Operations. Dr. Millhiser has made significant contributions to healthcare operations research, particularly in appointment scheduling systems and patient flow management. His work bridges theoretical operations research with practical healthcare applications, addressing challenges in real-time scheduling of multiple patient classes in outpatient settings.
Dr. Millhiser's scholarly output demonstrates a consistent trajectory in healthcare operations research, with recent work expanding into decision analytics education and innovative teaching methods. His publications span healthcare operations, project management, and educational techniques, with a particular emphasis on applying quantitative methods to optimize service delivery systems.
His scientific achievements have been recognized with several prestigious awards:
- Fellowship Award from City University of New York (2018)
- Award for Teaching Excellence from Zicklin School of Business (2014)
- Presidential Excellence Award for Distinguished Teaching from Baruch College (2013)
- Baruch College Technology Center teaching with technology grant (2009)
As an educator, Dr. Millhiser has extensive teaching experience across multiple courses including Project Management, Service Operations Management, Business Process Analysis, and Business Decision Models. He has been actively involved in curriculum development, leading zero-cost redesign initiatives and conversion of courses to online delivery formats. His service to the academic community includes committee work on graduate curriculum, strategic planning, and faculty development initiatives focused on pedagogical innovation.
