معرفی
Alex F. Mills is Professor of Operations Management in the Narendra Paul Loomba Department of Management and Academic Director of the Executive MBA in Healthcare Administration in the Zicklin School of Business at Baruch College, part of the City University of New York (CUNY). He is also a member of the doctoral faculty in Business at the Graduate Center of CUNY. In Academic Year 2025-26, he is on sabbatical leave from CUNY and will be Visiting Professor at Columbia Business School.
Professor Mills earned his Ph.D. in Statistics and Operations Research from the University of North Carolina at Chapel Hill and his undergraduate degree in Mathematics from the College of William and Mary. Prior to joining CUNY, he was Associate Professor of Operations and Decision Technologies at the Kelley School of Business, Indiana University.
Professor Mills specializes in operations management with a focus on healthcare services. His research centers on economic incentives in healthcare, demand management, allocation of healthcare provider resources, and healthcare system response to disruptions. He employs a diverse methodological toolkit including stochastic modeling, optimization, and data analysis. His work has significantly contributed to understanding healthcare operations, particularly in emergency response, telehealth, and resource allocation during crises.
Professor Mills serves as an Associate Editor at Manufacturing & Service Operations Management and as a Senior Editor at Production and Operations Management. His publications demonstrate consistent excellence in applying operations research methodologies to complex healthcare challenges, with particular emphasis on telehealth systems, emergency response operations, hospital resource allocation, and healthcare policy analysis.
Scientific Awards and Honors
- College of Healthcare Operations Management Best Paper (Production and Operations Management Society, 2018)
- Operations and Decision Technologies Faculty Scholar (Indiana University Kelley School of Business, 2018)
- Trustee Teaching Award (Indiana University, 2015)
- Second Prize, Public Sector Operations Research Best Paper (INFORMS, 2014)
Professor Mills has successfully mentored numerous PhD students who have secured academic positions at institutions including University of Miami, University of North Carolina Wilmington, and University of Cincinnati. He has received research funding from PSC-CUNY for projects including "Operational impact of hospitalist localization," "Pooling resources in virtual and physical services with application to telehealth," and "Operational impact of telehealth pay parity policies." At Baruch College, he serves as Area Coordinator for Operations Management in the Department of Management and is a member of the Business School Alliance for Healthcare Management (BAHM).
