معرفی
Tie Cui serves as a Lecturer in Service Management at the University of Edinburgh Business School since April 2023, specializing in public service design and transformation. Her academic journey includes prior lecturing positions at the University of Greenwich (2021-2022) and Edinburgh Napier University (2022-2023).
Dr. Cui holds a PhD from the University of Edinburgh (2021), fully funded by the Centre for Service Excellence (CenSE), following an MSc in Public Administration from Lanzhou University and a BSc in Public Administration from Shandong University.
Her research centers on public service ecosystems, examining value co-creation and destruction in addressing grand challenges like climate change and pandemics. She employs qualitative methodologies to investigate policymaking, collaborative governance, and social innovation. Her work appears in leading journals including Public Administration Review, Public Administration, and Public Management Review.
Analysis of her 24 publications reveals consistent focus on service ecosystem theory applied to crisis management (particularly pandemic responses) and environmental challenges. Her recent work increasingly integrates digital transformation themes with traditional public administration frameworks, demonstrating evolving research trajectories toward AI implementation and data-driven governance.
Dr. Cui actively contributes to scholarly discourse through presentations and panel chairing at major conferences including IRSPM, PMRC, and PUBSIC. Her international collaborations span multiple continents, reflecting the global relevance of her public service research.
She mentors students in public administration and service management, though specific advisee names aren't documented in available sources. Her research has secured funding through competitive channels including the Centre for Service Excellence, enabling fieldwork on Scottish public service innovations.
Dr. Cui participates in the university's Service Innovation Lab, contributing to interdisciplinary projects examining healthcare service redesign and climate adaptation strategies through ecosystem lenses. Her current work explores AI ethics in public service algorithms and post-pandemic service recovery frameworks.
