Tale Skjølsvik

Tale Skjølsvik is a Professor at the Department of Information Technology, part of the Faculty of Technology, Art and Design at Oslo Metropolitan University (OsloMet). She served as Pro-Dean for Research from August 2019 to 2023. Her academic background includes a PhD in Strategy from BI Norwegian Business School.

• Educational Affiliation: PhD in Strategy (BI Norwegian Business School)
• Professional Roles: Professor (OsloMet), Pro-Dean for Research (2019–2023)
• Contact: tale.skjolsvik@oslomet.no
• Office: Pilestredet 35, PS423, Oslo (+47 672 38 6884)

Research Interests

Tale Skjølsvik’s research focuses on strategy in knowledge-intensive service firms, digitalization in the workplace, and purchasing of consulting services. Her work examines how artificial intelligence and digital technologies reshape traditional industries, transform business models, and influence institutional dynamics in professional services.

Recent publications include studies on AI-driven disruption in legal services, digital co-production in welfare services, and strategic responses to technological disruptions. She investigates quality signals in professional service purchasing and the intersection of leadership with digital transformation in healthcare.

Scientific Contributions

• 2024: Co-authored two chapters on AI and digital business models in the Handbook of Services and Artificial Intelligence.
• 2022: Analyzed leadership’s role in digital health learning.
• 2021: Explored digital co-production in welfare services.
• 2020: Published research on strategy-innovation links during disruptions.
• 2019: Investigated business model disruption in Legal Tech and quality signals in consulting.
• 2018: Studied leadership in professional service firms.

Additional Roles

She brings extensive experience from consultancy firms like Bain & Company and Gemini Consulting (now Cap Gemini) and has taught courses in strategy, marketing, entrepreneurship, and economics at both bachelor’s and master’s levels.