معرفی
Prof. Susan Williams is a Professor of Social Informatics at the University of Koblenz’s Institute for IS Research, leading the Enterprise Information Management Research Group. She is a founder of the Center for Enterprise Information Research (CEIR) and has held visiting professorships at the University of Technology Sydney and the University of Sydney. Her work focuses on sociotechnical change, digital workplace design, and collaborative technology scaling. Williams has extensive industry collaborations, including the University Competence Center for Collaboration Technologies (UCT) and IndustryConnect. She has been funded by the German Research Foundation (DFG), Australian Research Council (ARC), EU, and others. Her research employs digital ethnography and trace analytics to study distributed work practices. She will retire in September 2025 and no longer accepts thesis students.
- Education and Previous Institutions: University of Sheffield (The Information School), University of Technology Sydney (Faculty of IT), University of New South Wales (School of Information Systems), and others.
- Awards: None explicitly listed.
- Grants: DFG, ARC, EU, UK ESRC, HEFCE, HCL Germany, BT, and Australian Government agencies.
- Labs/Teams: Enterprise Information Management Research Group, UCT, and IndustryConnect.
Research Interests: Sociotechnical change, trace ethnography, digital workplace design, collaboration technology scaling, and documentary practices. Her work emphasizes human-centered design and participatory methods.
Publications: Over 70 articles focus on enterprise collaboration systems, digital trace analysis, and sociotechnical change. Recent work addresses post-pandemic work patterns and remote collaboration tools.
