Subhajit Chakraborty

Subhajit Chakraborty serves as an Associate Professor in the Department of Management and Decision Sciences at Coastal Carolina University's College of Business. His research focuses on healthcare quality management, operations strategy, and technology integration in service systems.

• Ph.D. in Business Administration (Operations Management), University of Texas Rio Grande Valley
• MBA, Xavier Institute of Management
• Bachelor's in Chemical Engineering, National Institute of Technology

His work examines patient care quality frameworks, lean healthcare supply chains, and digital transformation impacts. Recent studies analyze cross-cultural healthcare operations, social media-driven hospital ratings, and servitization strategies in clinical settings.

Key publication trends include:

• Comparative analysis of healthcare systems across North America
• Integration of EHR/HIE systems in acute care hospitals
• Role of leadership in quality outcomes
• Impact of social media on healthcare reputation
• Lean methodology applications in hospital operations
• Service recovery models for healthcare crises