معرفی
Sara Hofmann is an Associate Professor at the University of Agder, affiliated with the Department of Information Systems. She is a core member of the CeDiT: Centre for Digital Transformation research group, focusing on optimizing digital public services and citizen-state interactions.
- Role: Associate Professor
- Department: Information Systems
- University: University of Agder
- Research Group: CeDiT
- Email: sara.hofmann@uia.no
Research Interests
Sara specializes in Digital Transformation and E-Government, with a particular emphasis on:
- Citizen-centered digital service design
- Co-production in public self-services
- Administrative burden mitigation
- Human rights in smart city initiatives
- Sharing economy integration in governance
- Digital communication channels
Recent Publications
Her 2024–2023 work explores digital self-service co-production (with intermediaries), welfare service accessibility for vulnerable citizens, and citizen engagement through social media and digital platforms. Articles frequently address public value preservation and policy implementation challenges.
Key Projects
Currently leading A door into NAV, a project analyzing seamless social service delivery, and previously contributing to national and international E-Government strategy frameworks and human-centered digital transformation research.
Collaborations
Regularly publishes with leading institutions like Springer, CEUR-WS, and Springer Nature, focusing on public sector digitalization and collaborative service design.
