معرفی
Sandro Franzoi is a Researcher at the Chair of Business Information Systems and Business Process Management at the University of Münster's School of Business and Economics. His work focuses on computational methods like process mining, behavioral visibility, and organizational dynamics.
- PhD Candidate at University of Liechtenstein (2021–present)
- MSc in Business Information Systems (University of Liechtenstein, 2021)
- BSc in Business Administration (University of Liechtenstein, 2019)
His research interests center around digital trace data and process mining to analyze organizational routines and business process complexity. He investigates how computational methods can reveal behavioral patterns and improve decision-making in dynamic environments.
Recent publications span 2022–2025, covering topics like:
- Contextual frameworks for process mining
- AI/LLM integration in business process analysis
- Temporal dynamics of organizational routines
- Operational excellence case studies
- IT-driven process complexity
- E-commerce sustainability nudging
He supervises student theses on AI techniques in process mining and generative AI applications in e-commerce. Current projects include the Flow Factory initiative (2025–2029) funded by the Savings Banks Association of Westphalia-Lippe, applying AI to financial services process optimization.
