معرفی
Ross Murray is an Assistant Professor of Business and Director of the Wehrle Sales Center at the University of Charleston. He holds a PhD in Marketing from the University of Texas Rio Grande Valley, an MBA and B.S. from Weber State University. His research focuses on AI-driven customer interactions, human-robot dynamics, and green consumption. Prior to academia, he spent over a decade in sales/marketing roles in the transportation industry.
Education:
- PhD in Marketing - University of Texas Rio Grande Valley
- MBA - Weber State University
- Bachelor's Degree - Weber State University
Research emphasizes:
- AI ethics in service environments
- Third-party observer perceptions of technology interactions
- Consumer response to green products
- Pandemic-induced behavioral shifts
Key themes in publications include: human-robot interaction dynamics, crisis management in consumer behavior, and the psychological impacts of AI systems. His work bridges academic research with practical industry applications through eye-tracking methodologies and consumer neuroscience techniques.
Advising/Grants: While no specific advisees are listed, his program leadership role indicates active involvement in student mentorship. His industry background provides unique insights into academic-practice collaborations.
Labs/Teams: Oversees the Wehrle Sales Center, fostering experiential learning in professional sales through real-world case studies and technology integration.
