Robert Anservitz

Robert Anservitz is a Professor at Georgia Gwinnett College, with 28 years of teaching experience in graduate and undergraduate programs across the University of Georgia, Mercer University, and Georgia Gwinnett College. He specializes in performance metrics and quality assurance within healthcare, financial services, and telecommunications industries.

• B.A. – University of Pittsburgh
• M.S. – University of Illinois
• Doctorate coursework only – University of Illinois

His research focuses on optimizing training effectiveness and applying quantitative metrics to real-world systems. Anservitz has received prestigious awards including the Malcolm Baldrige National Quality Award and Vital Citizens Award. He emphasizes student engagement and conceptual application in his teaching philosophy.

• Malcolm Baldrige National Quality Award
• The Pinnacle Award
• The ACE Award for Achieving Customer Excellence
• Community service awards from multiple organizations