Remco Dijkman

Remco Dijkman is a Full Professor in Information Systems and chair of the Information Systems group at Eindhoven University of Technology (TU/e) within the Industrial Engineering and Innovation Sciences school. He leads research in Business Process Management with a focus on data-driven optimization of business processes. His work bridges theoretical advancements with practical applications in transportation and high-tech supply chains.

Dr. Dijkman received his PhD and Master's degrees in computer science from the University of Twente. His academic journey includes visiting positions at New York University, Hasso Plattner Institute, IBM Zurich Research Lab, Humboldt-University Berlin, and Queensland University of Technology.

• PhD in Computer Science - University of Twente
• Master's in Computer Science - University of Twente

Professor Dijkman's research focuses on the detection, diagnosis and prediction of optimal execution scenarios, mathematical models for quantitative analysis of business processes, and resource assignment optimization. His work integrates advanced techniques including queueing models, stochastic programming, and deep reinforcement learning to solve complex business process challenges. He has particular expertise in applying these methods to transportation logistics and high-tech supply chain planning, where he investigates how data-driven predictions can improve transport order assignment and supply chain planning.

His recent publications demonstrate a strong trend toward integrating artificial intelligence techniques with traditional operations research methods. The research shows increasing sophistication in handling uncertainty in business processes, with a growing emphasis on real-time decision making and optimization. His work spans theoretical advancements in process modeling and practical applications in logistics and supply chain management, reflecting his commitment to bridging academic research with industry needs.

Professor Dijkman serves on the editorial board of Information Systems journal and has published over 100 papers in prestigious venues including Information Systems, Computers in Industry, and Transactions on Software Engineering and Methodology.

He currently leads or participates in several major research projects including DynaPlex, CERTIF-AI, SLEM, and FENIX. Additionally, he serves as research director for high-tech supply chain at the European Supply Chain Forum, a networking organization with over 50 multinational companies. His adjunct professorship at Queensland University of Technology demonstrates his international academic engagement.

Professor Dijkman's research group focuses on developing advanced methods for business process analysis and optimization, with particular emphasis on handling uncertainty and making real-time decisions in complex business environments. The team works closely with industry partners to ensure practical relevance of their research, particularly in transportation and high-tech manufacturing sectors.