Reihaneh Bidar

Dr. Reihaneh Bidar is a Lecturer in Business Information Systems at the University of Queensland (UQ) Business School, part of the Faculty of Business, Economics, and Law. She is also an Associate Investigator at the Automated Decision-Making and Society (ADM+S) Centre. She holds a PhD from Queensland University of Technology’s School of Information Systems. Her research focuses on how organizations manage AI, automation, and digital integration, particularly the role of human-AI hybrids in work redesign. She emphasizes mitigating negative consequences of emerging technologies while enhancing organizational readiness for AI adoption.

Her teaching spans undergraduate and postgraduate Information Systems programs, including courses on Business Analytics, Enterprise Architecture, IoT Systems, and Mobile App Development. She has developed and coordinated courses that bridge theory and practice for both bachelor’s and master’s students.

Dr. Bidar’s work addresses challenges in digital collaboration and value co-creation in online networks. Notable contributions include a thought-leadership report with SAP Institute for Digital Government, which classified tasks based on risk levels to redesign public sector work. These approaches were adopted by the NSW Department of Planning, Housing, and Infrastructure for invoice processing.

Her research interests further explore digital collaboration dynamics, crowdsourcing challenges, and service innovation. She collaborates with industry to translate academic insights into actionable strategies for inclusive AI and sustainable digital practices.