Philipp Afeche

Philipp Afeche is a Professor of Operations Management and Statistics at the Rotman School of Management, University of Toronto. His research bridges operations and marketing/economics, focusing on revenue management, pricing strategies, and service design in congestion-prone systems like healthcare and transportation. He holds a BA from the University of St. Gallen and MS/PhD degrees from Stanford University. Afeche has been recognized with the 2014 Best Paper Award (MSOM) and the 2018 Roger Martin Teaching Award.

Education:

• BA, University of St. Gallen, Switzerland
• MS, Stanford University, USA
• PhD, Stanford University, USA

Research Interests: Afeche explores optimization challenges in dynamic service systems, including pricing under uncertainty, strategic customer behavior in queues, and platform design for shared mobility systems. His work integrates queueing theory, game theory, and empirical analysis to address real-world operational inefficiencies in healthcare delivery and transportation networks. Recent studies focus on ride-hailing market mechanisms and bipartite matching systems.

Awards:

• 2014 Best Paper Award, Manufacturing & Service Operations Management
• 2018 Roger Martin Award for Excellence in Teaching

Grants & Editorial Roles: Editor for Management Science and Operations Research, with funding reviews for agencies in Canada, Hong Kong, Israel, and the US. Past chair of the Service Management SIG for MSOM Society.

Labs/Teams: Active in Rotman's Operations Management group and collaborates with industry partners on supply chain optimization and revenue management projects.