معرفی
Osmo Mattila is a Postdoctoral Researcher at the Department of Information and Service Management, Aalto University. His work focuses on digital technologies in service management, including virtual reality applications in collaborative services and analyzing YouTube-based commercial collaborations.
His research interests include service innovation, digital transformation, and audience engagement strategies. Recent publications explore virtual reality design principles for collaborative service encounters and data-driven approaches to assess YouTube content attractiveness.
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