معرفی
Mohna Baichoo is an Instructor in the School of Tourism Management at Capilano University, part of the Faculty of Global & Community Studies. She holds a MA in Tourism Management (Royal Roads University, 2017), a B.Sc. in Hospitality & Tourism Management (University of Massachusetts, 2012), and advanced diplomas from institutions in Switzerland and Cornell University. Her work spans 16 years in tourism and higher education, with leadership roles in Work-Integrated Learning (WIL).
Education:
- MA, Tourism Management, Royal Roads University, 2017
- B.Sc., Hospitality & Tourism Management, University of Massachusetts, 2012
- Advanced Diploma, Hotel & Tourism Management, César Ritz Colleges, Switzerland, 2010
Research & Teaching: Her research focuses on WIL, global tourism, and hospitality, including studies on technology’s role in personalized service in boutique hotels. She emphasizes experiential learning through community partnerships, case studies, and reflective practices. Teaching includes courses in hospitality, customer service, and WIL integration.
Awards & Affiliations:
- Global WIL Practitioner Certification (2023)
- CEWIL Canada Practitioner Certification
- Member of ACE-WIL, CEWIL Canada, and CICan Awards Program
Committees & Leadership: She chaired CapU’s University-wide WIL committee and contributed to national initiatives. Her work extends to regional organizations like ACE-WIL and CEWIL Canada, promoting WIL practices.