Mark Toleman

Professor Mark Toleman is a Professor of Information Systems in the School of Business at the University of Southern Queensland. He holds a PhD in Computer Science from the University of Queensland and an MSc in Mathematics from James Cook University. His academic roles include former Head of the School of Information Systems (2007–2013) and Chair of the Academic Board (2006–2012). He is a member of prominent organizations such as the Australian Computer Society and the Association for Information Systems.

• Education: BAppSc, GDipInfProc, MSc (JCU), PhD (Qld)
• Research Focus: Policy evaluation, university governance, IT service management (ITSM), design science, and healthcare IT
• Notable Projects: Software-mediated process assessments, e-Government frameworks in Liberia, and digital transformation in healthcare supply chains

His research spans over 190 peer-reviewed articles, with a focus on bridging academic and practitioner gaps. He has supervised numerous PhD students, many of whom have received prestigious awards like the ACPHIS medal.