M.S. Krishnan

M.S. Krishnan is the Accenture Professor of Computer Information Systems and Professor of Technology & Operations at the University of Michigan's Ross Business School. He currently serves as faculty director for the Business+Tech initiative and CK Prahalad and India Initiatives, following his tenure as associate dean for global initiatives (2014-2021).

His educational background includes:

• PhD in Information Systems, Carnegie Mellon University (1997)
• MS, Carnegie Mellon University (1993)
• MS in Mathematics and Computer Applications, University of Delhi (1987)
• BS in Mathematics and Computer Applications, University of Delhi (1984)

Dr. Krishnan's research centers on business model innovation, technology-enabled personalization, and ecosystem innovation, with significant contributions to corporate IT strategy and the business value of technology investments. His work bridges software quality, productivity, and customer satisfaction in global business contexts, emphasizing co-creation and networked value generation as demonstrated in his award-winning book with C.K. Prahalad.

His publication trends reveal deep engagement with digital transformation across sectors, examining CEO compensation effects on IT investments, digital twin applications in construction, and IT's impact on government efficiency. Recent work increasingly integrates AI, blockchain, and human resource practices to amplify technology returns, reflecting his interdisciplinary approach spanning information systems, strategic management, and operations.

Key recognitions include:

• ICIS Best Dissertation Prize for software product management research
• ASQ's 21 Voices of Quality for the 21st century (2000)
• Top Business Technology Thinker by Informationweek-Optimize (2004)
• The Economist/BusinessWeek Best Innovation Book award (2008)

He actively advises doctoral students and leads major research initiatives, with extensive consulting for Ford, IBM, Tata Group, and Infosys across the US, India, and Thailand. His grant-funded work focuses on technology strategy implementation and organizational capability development.

Dr. Krishnan co-founded Ross's Business+Tech initiative to integrate technology fluency across business disciplines and directs the CK Prahalad and India Initiatives to foster academic-industry collaboration with Indian enterprises.