Luisa Mich

Luisa Mich is an Associate Professor in the Department of Industrial Engineering at the University of Trento, Italy, holding this position since 2002 after progressing from Research Fellow (1983-1987) to Researcher (1988-2001). She teaches Enterprise Information Systems, Tourism Information Systems, and Web Strategies across multiple departments including Economics, Humanities, and Mathematics, while pioneering ICT integration at the university since 1989.

Education:

• PhD in Physics, University of Trento (1983), thesis: "Theory and experimentation on interaction in human systems"
• Scientific High School Diploma, Marcelline Institute, Bolzano (1976)

Her research centers on Requirements Engineering innovations including the award-winning 7Loci meta-model for web presence strategy and enhanced creativity techniques surpassing traditional brainstorming. Current work integrates Natural Language Processing with legal document analysis and web reputation monitoring, demonstrating strong interdisciplinary connections between computer science, tourism management, and semantic technologies.

Recent publications (2022-2025) reveal a decisive shift toward AI-driven business process development and tourism applications, with semantic technologies bridging legal compliance and requirements engineering. Key trends include agentic AI systems, optimized creativity techniques for requirements elicitation, and ontology-based personalization frameworks – all addressing practical challenges in destination management and customer experience.

Scientific Recognition: While lacking major prizes, her expertise is validated through editorial board roles (Journal of Information Technology & Tourism, Journal of e-Learning) and leadership in professional societies including ACM, IEEE, and IFITT.

Advising and Grants: Mich has supervised approximately 100 theses across scientific and humanities disciplines, including doctoral programs in Information Technology and Materials Science. Her grant leadership includes the European WEE-NET project (2005-2008) establishing Web Engineering networks and Papyrus (2008-2010) for cultural digital libraries, alongside consultancy for tourism boards like Suedtirol and Visit Trentino.

Research Infrastructure: She co-founded Trento's Department of Information and Communication Technology and directed the Computer Science and Organisations program. Her ECDL certification initiative (1998-2010) became Italy's first university-adopted ICT certification, while her "ICT and tourism" research group drives destination management innovations through the Trentino Tourism System.