Lucy Mackintosh

Lucy Mackintosh is a Senior Research Assistant at the University of Hertfordshire, affiliated with the School of Life and Medical Sciences and the Health Research Methods Unit. Her work focuses on patient experience in kidney care, leveraging qualitative methodologies to analyze free-text data.

• Education: BSc in Psychology, MSc in Clinical Psychology Research, and Fellow of the Higher Education Academy.
• Current Projects: Kidney Patient-Reported Experience Measure (PREM) and Paediatric PPREM in collaboration with Kidney Care UK and the UK Kidney Association.
• Research Themes:
  • Patient experience in kidney care
  • Impact of COVID-19 on healthcare delivery
  • Use of patient involvement in research
  • Application of computer-assisted coding in qualitative analysis
• Recent Publications: Focus on healthcare quality, mental health, and patient-reported measures in nephrology.
• Scientific Awards:
  • Fellow of the Higher Education Academy (2020)