Kim Osman

Kim Osman is a Senior Research Associate at the Queensland University of Technology (QUT), affiliated with the Digital Media Research Centre within the School of Communication. Her research focuses on digital and social inclusion, particularly examining how social infrastructure and informal education enhance digital literacies and well-being in marginalized communities. She holds a PhD and Bachelor of Creative Industries (Hons) from QUT.

Dr Osman's work addresses challenges faced by low-income families in accessing and utilizing technology for education and parenting. Her projects include place-based creative collaborations in Townsville and digital inclusion studies in Indigenous communities. She has contributed to policy submissions on social media regulation, regional telecommunications, and vocational education in remote areas.

• Research Interests: Digital equity, technology access disparities, community-based learning, public library roles, and culturally responsive communication strategies.
• Key Projects: Evaluation of State Library of Queensland's digital programs, submissions to parliamentary inquiries on social media and digital divides, and investigations into emergency communication with CALD communities.
• Expertise: Policy analysis, interdisciplinary collaboration, and participatory research methodologies.

Her recent publications analyze cultural spaces in public libraries, Indigenous digital inclusion challenges, and social media governance frameworks. These works highlight systemic barriers to technology access while proposing community-driven solutions.

Dr Osman collaborates with government agencies, civil society organizations, and international bodies like IFLA. She emphasizes bridging academic research with practical policy interventions to address inequities in digital participation.