Karl-Jacob Mickelsson

Karl-Jacob Mickelsson is a Senior Lecturer at Åbo Akademi University's School of Business and Economics, Faculty of Social Sciences, Economics and Law. His research bridges service design, digital innovation, and sustainability, with a focus on creative services, fast fashion CSR, and health/social care ecosystems.

SDG Contributions
• Industry, Innovation and Infrastructure
• Reduced Inequalities
• Good Health and Well-being
• Sustainable Cities and Communities

His scholarly work explores:

• Service design methodologies (ActS framework)
• Digital platforms for professional competence reflection
• AI as a creative service enabler
• CSR reputation dynamics in fast fashion
• User-defined healthcare ecosystems

Publications show expertise in:

• Service system modeling
• Human activity theory applications
• Stakeholder alignment in CSR
• AI-human collaboration
• Meta-service design
• Chronic condition management