John Dzissah

John Dzissah is a Professor and Department Chair in the School of Management, Operations & Management Department at the University of Wisconsin-Stout, within the College of Science, Technology, Engineering, Mathematics & Management. He teaches a range of courses in quality and operations management and holds multiple professional certifications.

Educational Background:

• Ph.D. in Industrial Engineering, University of Louisville
• M.S. in Industrial Engineering, University of Louisville
• B.S. in Electrical and Electronic Engineering, University of Science and Technology, Kumasi, Ghana
• Six Sigma Black Belt Certification
• Certified Quality Manager (CQM)
• Certified Quality Engineer (CQE)
• Certificate in College Teaching, University of Louisville
• Certificate in Metrology and Quality Management, Butler County Community College/NIST

Dr. Dzissah's research and teaching focus on process improvement, Lean Six Sigma methodologies, quality engineering, and the integration of quality with ergonomics. His expertise spans both academic and industrial applications in manufacturing and operations systems. He emphasizes practical tools such as Design of Experiments, Lean Manufacturing Systems, Facilities Planning, and Quality Management in his instruction.

His professional experience includes roles as Lecturer at Takoradi Polytechnic, Principal Production/Maintenance Supervisor at Bibiani Industrial Complex, and Head of Engineering Unit in the Quality Assurance Division of the Ghana Standards Board. With over 20 years of combined experience in manufacturing, consulting, and teaching—both in-person and online—he brings substantial real-world insight into his academic work.

Professional Memberships:

• American Society for Quality
• Society of Manufacturing Engineers

Dr. Dzissah advises on operations and supply chain programs and leads curriculum development in the M.S. Operations & Supply Management (both on-campus and online). While specific grants are not mentioned, his leadership role and certifications suggest active engagement in professional development and applied research. No specific laboratories or research teams are referenced in the provided text.