معرفی
Jinglu Jiang is an Associate Professor at the School of Management, Binghamton University. She specializes in human-IT interactions, particularly in digital healthcare and online communities, with a focus on how technology shapes individual and social behaviors in healthcare contexts.
Education:
- BS - Shanghai University of Finance and Economics
- MSc - Queen's University
- PhD - HEC Montreal
Research Interests:
Dr. Jiang's research spans several interconnected domains within information systems and digital health. She investigates human-IT interactions with a particular emphasis on how individuals and social groups adapt to and are transformed by digital technologies. Her work on the digitization of individuals and social interactions explores how online platforms reshape social dynamics and personal identity. In the realm of online healthcare, she examines the effectiveness and user experience of digital health services, including online medical consultations and health information systems. Additionally, her research on community and digital healthcare services delves into how digital platforms can foster supportive communities for patients and healthcare providers, enhancing the delivery and accessibility of healthcare services.
Research Trends from Publications:
Dr. Jiang's recent publications (2020-2025) demonstrate a consistent focus on the intersection of artificial intelligence and digital healthcare. Her work explores how AI technologies can be leveraged to improve healthcare delivery, enhance patient engagement, and manage healthcare uncertainties. There is a notable trend toward examining generative AI applications in both educational and healthcare settings, as seen in her 2025 publications. Her research also addresses the challenges of technology governance and ethical considerations in AI implementation, particularly in healthcare and organizational contexts. The longitudinal studies on older adults' digital engagement highlight her commitment to understanding the societal impacts of technology across different demographics.
Teaching Interests:
Dr. Jiang teaches courses in E-Business and Information Systems in teams and organizations, integrating her research insights into practical educational frameworks that prepare students for the digital economy.
Contact Information:
- Email: jingluj@binghamton.edu
- Phone: 607-777-3016
- Office: AA 308, School of Management, Binghamton University
