معرفی
Jillian Chown is an Associate Professor of Management & Organizations at the Kellogg School of Management, Northwestern University. Her research focuses on organizational change in expert-driven fields like healthcare, examining how professionals adapt to financial incentives, control mechanisms, and institutional pressures. She employs multi-method approaches including econometrics and ethnography.
Education: PhD (Strategic Management, University of Toronto, 2016), MBA (Rotman School of Management, 2006), B.A.Sc. in Engineering Science (University of Toronto, 2004). Professional experience includes roles at McKinsey & Company, Deloitte, and healthcare consulting.
Research emphasizes healthcare delivery challenges, task redistribution via financial incentives, and diffusion of expert practices. Recent work explores spatial effects in healthcare communication and peer influence dynamics. Her articles span Administrative Science Quarterly, Strategic Management Journal, and Nature Communications.
Recipient of multiple Strategic Management Society nominations, including the ASQ Best Dissertation Paper Runner-Up. Teaches courses on organizational change, strategy, and healthcare sector strategy at Kellogg.
- Awards: 8+ academic recognitions including SMS Best Proposal Finalist and Organization Science's Best Reviewer Award.
- Grants/Consulting: Extensive healthcare sector advisory work reflected in applied insights for Kellogg Insight.
- Labs/Teams: Engages interdisciplinary research groups on organizational control and healthcare innovation.





