Jesper Raalskov

Jesper Raalskov is Teaching Associate Professor at the Department of Business and Sustainability (DBS), University of Southern Denmark, Kolding. Since 2010 he has combined rigorous scholarship with more than a decade of practical experience in banking and consultancy, focusing on customer-oriented employees who must balance sales targets with high-quality advisory relationships.

Education & Career Path:

• 2023–present: Teaching Associate Professor, SDU
• 2019–2023: Assistant Professor, SDU
• 2015–2019: Post-Doc, SDU
• 2010–2015: Teaching Associate Professor, SDU
• 2005–2010: Key Account Manager, Nykredit A/S
• 2003–2005: Project & IT Consultant, Kolding Development Council
• Earlier roles in furniture manufacturing and industrial traineeships

Research Interests:
His research agenda revolves around talented customer-facing professionals—bankers, accountants, consultants, lawyers, engineers, insurance agents, architects—who navigate the dual demands of sales and advisory work. Drawing on Talent Management theory, role-stress research, sales & marketing scholarship, advisory theory, and coaching frameworks, he investigates:

• Characteristics of high-performing sales-advisers
• Recruitment, retention, and development of such talents
• Stressors arising from conflicting role expectations
• Quality criteria for advisory encounters and sales coaching
• Facilitation techniques that secure long-term, economically sustainable client relationships

Publication Trends:
Across 31 peer-reviewed outputs (2012-2024), Raalskov’s work clusters into three streams: (1) organizational ambidexterity and entrepreneurial orientation in SMEs; (2) role stress and emotional well-being of frontline professionals, especially in banking and advisory services; and (3) conceptual and practical models for professional sales-advisory integration. His 2024 Entrepreneurship & Regional Development article exemplifies the first stream, while the 2023 chapter on home-work stress typifies the second. Books, monographs, and conference proceedings further extend his impact into practitioner and policy arenas.

Scientific & Societal Engagement:

• 55 recorded activities including conference organization, invited talks to banks and public bodies, and workshop leadership
• Media commentary (e.g., Den finansielle rådgivning skal styrkes, 2021)
• Active dissemination through lectures, executive workshops, and advisory projects for SMEs

Teaching & Supervision:
Raalskov teaches or has taught courses in Business Facilitation, Advanced Business Facilitation, Bank Risk Management, Financial Products & Services, and master thesis supervision, demonstrating a commitment to bridging theory and practice for both graduate and executive audiences.

Labs & Teams:
While no formal lab designation is provided, his collaboration network spans SDU’s Department of Business and Sustainability, CESFO research centre, and external partners in Denmark’s banking and SME sectors, fostering a living laboratory for studying customer-oriented talent in real-world settings.