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Jacqueline Baxter is Professor of Public Policy in The Department for Public Leadership and Social Enterprise (PuLSE) at the triple accredited Open University Business School. She holds prestigious fellowships including Principal Fellow of the Higher Education Academy and Fellow of the Academy of Social Sciences. As Director of the Centre for Research and Innovation in online legal and business education and chair of the MBA programme, she plays a significant leadership role within the institution.
Her research focuses on public sector leadership, governance, and accountability, particularly examining challenges faced by UK public services. She also publishes extensively in online learning in business education, with special interest in online teaching identity and how school leaders plan for digital learning. Her work has been influential in educational inspection policy, frequently addressing Ofsted's role and effectiveness.
Baxter's publications reveal a consistent focus on educational governance, inspection systems, and accountability frameworks. Her work spans both theoretical analysis of policy frameworks and practical examination of implementation challenges across multiple contexts. She has made significant contributions to understanding the complex relationship between school governance, inspection, and educational improvement.
Among her notable recognitions are being shortlisted for the Award for Outstanding Online Commentary in the 2014 National Education Journalism Awards. She maintains an active public profile through her blog at www.jacquelinebaxter.org and regular contributions to The Conversation.
Her academic journey includes a Doctor of Education from The Open University (2011), MA in Educational Studies from De Montfort University (2005), BA Hons in Applied Language Studies with Politics from Ealing College, and additional qualifications including a Certificate in Counselling from CPCAB and Diplome de Langue from Alliance Francais.
