معرفی
Dr. Heather Walter serves as the Associate Dean for Student Success and Professor at the University of Akron's School of Communication within the Buchtel College of Arts and Sciences. Her expertise spans organizational communication, conflict resolution, and health communication, with a focus on pedagogical innovation and data-driven research methods. She holds a Ph.D. in Organizational Communication from SUNY Buffalo (1999) and has authored influential textbooks like *Casing Conflict Communication* (2022).
Her research emphasizes organizational communication dynamics, conflict management strategies, and the impact of communication technologies on educational and healthcare settings. Dr. Walter has been recognized with the 2013 OCA Distinguished Teacher Award, reflecting her commitment to teaching excellence. She leads courses such as Organizational Communication, Communication & Conflict, and Mixed Methods in Communication Research.
Her recent work explores pandemic-era instructional outcomes, workplace communication behaviors, and servant leadership models. Dr. Walter’s publications span organizational assimilation metrics, conversational quality scales, and the integration of social media in journalism education. She actively contributes to advancing communication research methodologies and student success initiatives.
