معرفی
Federico Testa serves as Full Professor of Management within the Department of Business Administration at the University of Verona, where he holds a Temporary Professor position in the ECON-07/A Management academic sector. His office is located in Palazzo EX Economia, 3rd Floor, Room 3.04, with contact details including telephone +39 045 802 8221 and email federico.testa@univr.it.
His research focuses on public management with specialization in governance of public utilities, energy efficiency, sustainability, and service quality/customer satisfaction. He leads the research group Service quality, brand equity and brand reputation of water utilities and has contributed to projects including Tra consuetudine e cambiamento nei processi decisionali aziendali (2005) and Erogazione di servizi complessi (2005).
His 15 most recent publications (2018-2024) demonstrate consistent focus on sustainability transitions, public utility management, and energy policy, with notable contributions to journals like Sinergie Italian Journal of Management and conference proceedings from EuroMed and Excellence in Services International Conference. His work bridges theoretical frameworks with practical applications in Italian public service contexts.
As President of CUEIM (University Consortium of Industrial and Managerial Economics) Foundation, he promotes scientific research while serving on multiple scientific committees including those for Master's programs in Languages for International Commerce and Cultural Tourism Promotion. His teaching portfolio includes Public Services Management (9 credits) for Corporate Governance programs and Public Management (6 credits) for Emergency Governance programs across multiple academic years through 2025/2026.
He actively participates in Third Mission initiatives through events and teaching in continuous professional training, and contributes to research centers including LOOP Research Center - Il Management per l'Economia Circolare e la Sostenibilità and Centro Cultura di Impresa.