Federico Barravecchia

Federico Barravecchia is a Fixed-term Researcher (Law 240/10 art.24-b) and tenure-track Assistant Professor at the Department of Management and Production Engineering (DIGEP), Politecnico di Torino. He serves as a Member of the University Internship Commission and has been recognized with Quality Awards in 2018 and 2019 by Politecnico di Torino.

• Academic Role: Assistant Professor in Industrial and Information Engineering (Area 0009)
• Research Group: Quality Engineering (DIGEP)

Research Interests focus on advanced manufacturing technologies, quality engineering, and product-service systems. His work bridges servitization in manufacturing with emerging Quality 4.0 paradigms, particularly in human-robot interaction and big data analytics applications.

Teaching Contributions include leadership in the Service Quality and Customer Experience course for the Master's Degree Course in Management Engineering since 2022, with earlier roles as course collaborator for Quality in Services and Production Systems courses from 2019 to 2021.

Scientific Achievements include significant publications in top journals like the International Journal of Quality and Reliability Management and Quality Engineering, addressing topics such as:

• Digital voice-of-customer processing
• Collaborative robotics cost modeling
• Affective computing in manufacturing
• Servitization measurement frameworks
• User sentiment analysis for service quality