معرفی
Faye Zhu is a Professor in the Department of Management at the William G. Rohrer College of Business, Rowan University. She joined Rowan in 2000 and previously taught at Christopher Newport University. Dr. Zhu holds a D.B.A. in Production/Operations Management from Cleveland State University and an M.B.A. from Ashland University.
Education:
- D.B.A., Production/Operations Management, Cleveland State University
- M.B.A., Ashland University
Research Interests: Dr. Zhu focuses on assurance of learning in business education, the impact of information technology on customer services and service quality, and crisis management. Her work bridges operational excellence with educational outcomes, emphasizing program evaluation and compliance with accreditation standards like AACSB.
Teaching & Expertise: She teaches Operations Management, Decision-Making Tools for Managers, Business Statistics, and Quality Management, integrating practical case studies and analytics into curricula.
Publications: Her research spans entrepreneurship education, crisis management strategies, and IT-driven service quality improvements. Recent work evaluates summer entrepreneurship programs for high school students and explores business analytics education through case studies.
Labs/Teams: While no specific labs are mentioned, her research collaborations likely involve cross-disciplinary teams addressing educational and operational challenges in business programs.
