معرفی
Emilie Wagner is a Lecturer and Advisor at Harvard Medical School's Center for Primary Care, specializing in healthcare strategy and design thinking. She teaches courses rooted in design thinking at Harvard Medical School and Stanford d.school, and advises the Harvard HealthTech fellowship. Her work focuses on improving patient experiences across healthcare settings, from large academic hospitals to small community hospitals.
Key projects include developing urgent care strategies, redesigning prenatal and labor+delivery experiences, creating patient-centered CRM prototypes, and reimagining pre-visit processes. She also leads design thinking workshops to train healthcare teams in customer-centric approaches.
Prior to healthcare, her career spanned technology and retail innovation, including roles at Google, solar energy firms, and tech brand strategy. Her interdisciplinary background bridges clinical, operational, and consumer experience challenges in healthcare.
Wagner holds an MBA and has no listed scientific awards or grants in the provided materials. She contributes to the Primary Care Program's objectives through her research and teaching activities.
