Cynthia Kong

Dr. Cynthia Kong is an Associate Professor of Operations Management at Rotterdam School of Management, Erasmus University Rotterdam. She previously held positions at Universidad Adolfo Ibáñez in Chile and earned her Ph.D. from the National University of Singapore. Her research focuses on healthcare operations management, medical decision-making, and behavioral operations, with notable contributions to appointment scheduling systems and patient no-show behavior analysis.

• Education: Ph.D. in Operations Management (National University of Singapore)
• Former Position: Assistant Professor at Universidad Adolfo Ibáñez

Her work bridges theoretical operations research with practical healthcare challenges, addressing topics like judgment errors in decision-making and optimizing healthcare facility preferences in rural China. Recent publications emphasize stochastic modeling, discrete choice experiments, and behavioral economics principles applied to healthcare systems.

No scientific awards or grants are explicitly mentioned in the provided text. She has advised one student as per recorded supervised work, though specific names are not listed.