Charlotte Salter

Dr Charlotte Salter is a Senior Lecturer in Consultation Skills at Norwich Medical School, Faculty of Medicine & Health Sciences, University of East Anglia. She is also an Honorary Associate Professor and a member of the Health Services and Primary Care research group. Her work bridges social gerontology and medical education, focusing on improving health outcomes for older people.

Her research interests include:

• Health and social care of older people
• Health literacy and medication adherence in old age
• Sociology of diagnosis
• Empathy and communication in healthcare
• Qualitative and mixed methods research

Charlotte leads the ESRC Seminar Series on the Sociology of Diagnosis and co-leads a European Seventh Framework Programme on health literacy for older adults. Her recent research outputs reflect a strong focus on care homes during the pandemic, physical activity in retirement, and patient-centered care planning for multimorbid older adults. Her methodological expertise includes discourse analysis, thematic analysis, framework analysis, and qualitative systematic reviews.

She has received funding from the National Institute for Health and Care Research (NIHR), The Big C Appeal, and South Norfolk CCG for projects such as the BAC-PAC Study and Goal-setting in Care Planning. She supervises postgraduate research students in ageing-related topics and is actively involved in curriculum development for medical students.

Professional memberships include:

• UK Health Literacy Group (since 2006)
• UK Council of Clinical Communication in Undergraduate Medical Education (since 2006)
• Norfolk Council on Ageing

She has served as an external examiner at York University and is a member of the Local Support Network for Age & Ageing. Her teaching spans consultation skills, sociology of ageing, and qualitative research methods.