معرفی
Brandon Savage is a Lecturer at the Department of Management, College of Business Administration, Kansas State University. He specializes in Business Strategy, Business Ethics, and Introduction to Operations Management, with consulting expertise in maximizing customer experience, managing customer churn via predictive text analytics, and implementing Voice of Customer/Net Promoter Score systems.
- Education
- MBA in Strategic Management and Operations/Information Management from the University of Pennsylvania (2011)
- BS in Business Management with Information Systems emphasis from Brigham Young University (2001)
His research and teaching interests span Strategic Management, Business Ethics, and Operations Management. He also focuses on applying predictive analytics and text analytics to enhance customer experience and retention strategies.
۰مقاله منتشرشده
