Bertrand Verlaine

Bertrand Verlaine is a Professor at the University of Namur, affiliated with the School of Social Sciences, Politics and Communication and the department of Economics Management Communication Politics. His expertise spans Service Engineering, IT Project Management, and Requirements Engineering for service-oriented systems. He holds a Doctorate in Economics and Business Management, along with advanced qualifications in education and business administration from the University of Namur.

Education:

• PhD in Economics and Business Management (2016)
• Engineer in Business Administration (specialization: information management) - UNamur (2009, 1st in class)
• Bachelor in Business Administration - UNamur (2007, cum laude)

Research focuses on integrating Agile methodologies with ITIL frameworks, service-oriented design, and value co-creation principles. His work emphasizes aligning service systems with management frameworks and enhancing requirements engineering processes. Key themes include IT service management frameworks, agile-ITIL synergy, and conceptual modeling of service components.

Prominent contributions include advancing Agile IT Service Management frameworks and adapting ITIL lifecycle models to incorporate SCRUM. His research outputs consistently address the theoretical and practical challenges of service-oriented systems and their alignment with organizational processes.

He has supervised 19 academic works but no named students are listed. No specific grants or labs are mentioned, though his involvement in international conferences like IESS and workshops like WeRE 2010 highlights active engagement in the academic community.