Anne Mette Møller

Anne Mette Møller is an Associate Professor at the Department of Organization, Copenhagen Business School. Her work bridges professional knowledge and organizational dynamics in frontline public service delivery.

Research interests focus on street-level bureaucracy, digital government, professional discretion, and practice-based theorizing. Key themes include the interplay between evidence-based practices and organizational routines, alongside leadership strategies for supporting frontline workers.

Recent publications (2021–2025) emphasize digitalization’s impact on public bureaucracies, with subfields like digital layering, emotional strain mitigation, and knowledge legitimacy conflicts. Her work spans qualitative methodologies, particularly organizational ethnography.

Scientific recognition:

• 2023: 'Editor’s choice' for JOPART article on deliberative routines.
• 2022b: Symposium contributor on 'Re-Appraising Bureaucracy in the 21st Century' (PPMG).

Teaching & Supervision:

• Supervised 15 Master’s and 8 BA theses, prioritizing projects aligned with her research areas.
• Teaches courses in Public Management, Organizational Analysis, and Qualitative Methods at all academic levels.

Research Projects:

• Leading the REPLACE project (DFF-funded), analyzing digital government’s reshaping of frontline work.
• Collaborates with institutions like Tax Agency and Agricultural Agency.