معرفی
Andrew Dow is a Lecturer in Human-Computer Interaction (HCI) at Northumbria University. His research focuses on designing inclusive digital systems to capture user feedback in public services, particularly for marginalized communities. He co-created ThoughtCloud, a cross-platform feedback capture system co-designed with community partners to democratize public service innovation. His work emphasizes participatory design, accessibility, and technology-mediated participation in healthcare and urban systems.
Education:
- Computing Science PhD, Northumbria University (2019)
- Computing Science MRes, Northumbria University (2015)
- Computing Science MSc, Northumbria University (2014)
- Film and Television Studies MA (Hons), University of Glasgow (2012)
He supervises PhD student David Clark on AI-mediated citizen encounters. Dow’s research bridges HCI, public policy, and community engagement, with notable projects addressing wheelchair accessibility in urban spaces and healthy interaction via PedalMouse devices. His work often involves interdisciplinary collaboration and real-world implementation.
Key Contributions:
- Co-developer of ThoughtCloud platform
- Advocate for inclusive design in public services
- Pioneer in participatory methods for marginalized groups
Labs/Teams: Active in Northumbria’s HCI research group, collaborating with organizations like the NHS and urban planning bodies to translate digital tools into actionable service improvements.
