Ljiljana MiletićView profile
Professor
Professor Ljiljana Miletić serves as Full Professor at the Faculty of Project and Innovation Management, Educons University (since 2017 for Management and Informatics fields) and concurrently holds a Full Professor position at Union University "Nikola Tesla" (since 2013 for Industrial Management and Industrial Engineering). Her academic career centers on industrial systems optimization, quality assurance frameworks, and innovation management within engineering and business contexts. Educational Background: Graduated from Faculty of Technical Sciences in Novi Sad (Department of Mechanical Engineering, specializing in Efficiency, Quality Management and Maintenance) Doctorate from Faculty of Mechanical Engineering in Belgrade (Department of Industrial Engineering and Management) Research Expertise: Professor Miletić's scholarly work demonstrates deep specialization in Quality Management through extensive publications including internationally recognized textbooks. Her research in Production and Business Systems Management addresses systemic efficiency in industrial operations, while her monograph on Operational Management establishes theoretical frameworks for process optimization. She integrates Industrial Engineering principles with Management Informatics to develop data-driven decision models applicable across manufacturing and service sectors. Professional Contributions: She coordinated the City branding project for Neuchatel's College of Management and Information Systems and participated in the Faculty of Technical Sciences' research initiative implementing ISO 9001 Quality Systems at Istra company in Kula. Her LRQA certification as QMS assessor validates practical expertise in quality standardization. Regular consultation hours (Saturdays 11:30-13:30) reflect ongoing academic engagement.







