CHENG Shih-FenView profile
Associate Professor
CHENG Shih-Fen is an Associate Professor of Computer Science at Singapore Management University (SMU) and a Principal Research Scientist at Amazon. He holds a PhD in Industrial and Operations Engineering from the University of Michigan and a BSE in Mechanical Engineering from National Taiwan University. His research focuses on modeling and optimization of complex systems in urban computing, decision-making, and transportation, with notable contributions to taxi fleet management, ride-hailing systems, and sustainable logistics. Research interests include Artificial Intelligence , Decision Optimization , Machine Learning , and Urban Sustainability . Notable achievements include prestigious awards from CIKM, AAMAS, and INFORMS. He has advised students such as Qian Shao and Pang Jin Tan, who received SMU Presidential Doctoral Fellowships. Key contributions include the Driver Guidance System (DGS) for taxis and patented taxi demand prediction models. Publications span top venues like IJCAI, AAAI, and Transportation Science. He is a Senior Editor of Electronic Commerce Research and Applications and actively contributes to professional communities like INFORMS and AAAI.








