Young Ho SongView profile
Associate Professor
Young Ho Song is an Associate Professor in the Department of Management at the Odette School of Business, University of Windsor. He holds a Ph.D. in Human Resources and Organizational Behaviour from McGill University (2018), an M.I.L.R. from Cornell University (2011), an M.B.A. from the University of British Columbia (2010), and a B.S. in Mechanical Engineering from Yonsei University (1999). His research focuses on organizational behavior, human resources management, and the psychological and behavioral responses of employees to workplace challenges such as customer mistreatment and AI integration. He has received notable awards including the 2024 Professor of the Year and the Odette New Researcher Award (2021). Education: Ph.D., McGill University (2018) M.I.L.R., Cornell University (2011) M.B.A., University of British Columbia (2010) B.S., Yonsei University (1999) Research Interests: Employee behavior under customer mistreatment, AI adoption in workplaces, negotiation strategies in cross-cultural contexts, and the psychological mechanisms behind workplace deviance and conformity. Grants: SSHRC Insight Development Grant ($67,332) Odette Research Innovation Fund grants totaling $22,000 His recent articles explore themes such as AI tool impacts on employee learning, customer satisfaction in mobile app usage, and ethical negotiation strategies in South Asia. He has presented widely at conferences like the Academy of Management and Society for Industrial and Organizational Psychology.











