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Anna S. MattilaView profile

Professor

• Consumer Behavior
• Service Marketing
• Social Media
• +7 more

Anna S. Mattila serves as the Marriott Professor of Lodging Management and Professor-in-Charge of the Graduate Program at Pennsylvania State University's School of Hospitality Management. Her research spans consumer behavior, service marketing, and cross-cultural studies with significant contributions to understanding emotions in service encounters and healthy eating behaviors. Education: B.S. from Cornell University M.B.A. from University of Hartford Ph.D. from Cornell University Her research focuses on service recovery , social media , servicescape , prosocial behaviors , emotions , and healthy eating . Recent work examines technology's role in service encounters (e.g., robot language styles, Apple Pay embarrassment), solo dining experiences, and health-conscious consumer choices. She employs cross-cultural methodologies to explore how gender, status perception, and cultural background shape service responses. Analysis of her recent publications (2019-2023) reveals a strategic shift toward technology-integrated service environments and health/wellness contexts . Key themes include consumer embarrassment in digital payments, anthropomorphism in service recovery, and sensory marketing (music/plate color effects). Her work consistently bridges hospitality management with fundamental consumer psychology principles. Scientific Awards: Research.com Business and Management Leader Award (2022-2025) As Professor-in-Charge of the Graduate Program, she oversees academic development while leading research in service marketing. Her grant-funded projects focus on social media impacts , service recovery mechanisms , and healthy eating interventions . Current investigations include donation appeals in CSR initiatives, solo dining experiences, and status effects in loyalty programs.

Curtis HallView profile

Associate Professor

• Accounting
• Auditing
• Nonprofit Management
• +3 more

Curtis Hall, PhD, is an Associate Professor and Department Head of Accounting at the LeBow College of Business, Drexel University. His research focuses on auditing practices, nonprofit governance, tax strategies, and ownership dynamics. Contact him at cmh463@drexel.edu or via Gerri C. LeBow Hall 934. Research Interests: Hall examines how audit quality affects client outcomes, gender pay disparities in nonprofits, and tax-minimization strategies. His work bridges accounting theory with real-world organizational behavior, emphasizing regulatory compliance and managerial decision-making. Publications Trends: Recent articles address modern challenges in nonprofit management, tax policy impacts, and the intersection of ownership structures with audit practices. His 2024 studies explore Section 4960 excise tax effects and board-designated endowments, while earlier work analyzed cannabis legalization's banking audit fee implications (2020). Labs/Teams: Based in LeBow College's facilities, including the Behavioral Lab and Finance Trading Lab, his research leverages Drexel's experiential learning infrastructure.

• Sustainable Consumption
• Sustainable Brands
• Innovation for Sustainability
• +5 more

Carmen Valor Martínez is a Professor in the Marketing Department at the Business School of Comillas Pontifical University (Madrid, Spain). She holds a Ph.D. from the Universidad Complutense de Madrid, an MBA from Universidad Carlos III de Madrid, and an MSc in Business and Community from the University of Bath. Her research focuses on sustainable consumption, innovation adoption, and collaborative consumption, with over 100 publications in top journals like the Journal of Consumer Research and Renewable & Sustainable Energy Reviews. She is the Associate Editor of the International Journal of Consumer Studies. Dr. Valor has led national and international projects, including EU-funded initiatives such as BeFlex and REDREAM, addressing energy flexibility and sustainable markets. She has supervised numerous PhD students in areas like social entrepreneurship and environmental behavior. Her awards include the Best Associate Editors Award (2021) and recognition for research on well-being and sustainable consumption. Education: Ph.D., Universidad Complutense de Madrid; MBA, Universidad Carlos III de Madrid; MSc, University of Bath. Research Interests: Emotions in innovation adoption, sustainable brands, and cultural analysis of markets. Leadership: Editor of International Journal of Consumer Studies, member of EU-funded energy transition projects. Her work bridges academia and practice, with contributions to corporate social responsibility, stakeholder engagement, and policy-driven market design. Dr. Valor has also engaged in media dissemination and training programs for companies like CEPSA.

Xinghao YanView profile

Associate Professor

• Supply Chain Management
• Operations Management
• Information Asymmetry
• +5 more

Dr. Xinghao (Shaun) Yan is an Associate Professor at the College of Business and Innovation, University of Toledo , specializing in Supply Chain Management and Operations Research . He previously served as an Assistant Professor at Ivey Business School, Western University (2008-2016). PhD (Quantitative Method & Management Science) - Purdue University MSc (Applied Mathematics) - Purdue University MSc (Automatic Control) - Nankai University BSc (Automatic Control) - Nankai University Dr. Yan's research focuses on information asymmetry , contract design , supply chain sustainability , and behavioral operations . Key areas include: Quality improvement and supplier selection Healthcare supply chain optimization Coordination under demand/supply uncertainty Behavioral trust models in supply chains Omni-channel pricing strategies Green product design under market segmentation His publication portfolio includes work in Operations Research , Production and Operations Management , and Decision Sciences , emphasizing contract efficiency, vaccine supply chain optimization, and perishable product management. Recent studies explore randomized pricing for digital retail and sustainable supply chain design. Scientific recognition includes: COBI Vonderembse Research Award (2020) Multiple University of Toledo Summer Research Grants Krannert Outstanding Teaching Award (2006) USC Teaching Award (Western University, multiple years)

Ellen Bolman PullinsView profile

Professor

• Sales Force Development
• Customer Response to Personal Selling
• Motivation in Sales
• +3 more

Dr. Ellen Bolman Pullins is the Schmidt Research Professor of Sales & Sales Management and Professor of Marketing & International Business at the University of Toledo’s College of Business and Innovation. She holds a Ph.D. in Marketing from The Ohio State University (1996). Her research focuses on sales force development, customer response to personal selling, motivation, sales technology, and cross-cultural business dynamics. She has authored over 100 publications in journals like the Journal of Marketing Research and Journal of Personal Selling and Sales Management . Dr. Pullins has been recognized with prestigious awards including the Fulbright Scholar Award (2015), Fulbright Specialist Award, Gutteridge Dean’s Award, and McBane Special Recognition Award for international service. She actively contributes to professional associations and has taught globally, including a semester at the University of Eastern Finland. Her recent research explores topics such as salesperson envy’s impact on customer relationships, B2B rapport-building strategies, and post-pandemic sales adaptations. She emphasizes bridging theory and practice in sales education and has pioneered frameworks for cross-cultural sales interactions.

Sam OkoroafoView profile

Professor

• Marketing Strategy
• International Business
• Logistics
• +6 more

Dr. Sam Okoroafo is a faculty member in the Department of Marketing & International Business at The University of Toledo's John B. and Lillian E. Neff College of Business and Innovation, where he has taught since 1986. His expertise spans Marketing Strategy , International Business , Logistics , and Buyer Behavior . PhD in Marketing (1986, Michigan State University) MBA in Marketing (1982, Michigan State University) B.Sc.-Hons. in Business Management (1978, University of Nigeria) Dr. Okoroafo's research focuses on cross-cultural dynamics, sustainability, and global supply chain management. His work has been published in journals like Journal of Business Research and International Marketing Review , and he founded the Journal of African Business . He has received the COBI Faculty Research award (1995) and was ranked 2nd globally in international marketing publications (2001). His teaching includes innovative courses like Export Management and Understanding Cultural for International Business , with experiential learning via study abroad programs. Dr. Okoroafo has led university committees, including chairing the college's first Diversity Plan , and contributed to curriculum development through grants.

Ivan KristekView profile

Associate Professor

• Economics
• Environmental Economics
• Financial Regulation
• +4 more

Associate Professor Ivan Kristek, PhD, is affiliated with the Faculty of Economics and Business at the University of Osijek, Croatia. He holds a PhD in Management and has been employed full-time since 2007, advancing to his current position in 2018. His expertise spans economics, environmental policy, and financial regulation. Education: Bachelor’s in Investment Funds (2005) Specialist in Economics (2009) Doctoral dissertation on banking efficiency (2012) Research focuses on: Economic growth drivers (youth unemployment, foreign investment) Environmental taxes and low-carbon transitions Market concentration effects in finance and transportation EU policy impacts on regional development Key articles analyze wage-productivity linkages, road freight’s role in EU growth, and demographic shifts. His work employs panel data methods and policy analysis frameworks. Teaching includes Microeconomics, Managerial Economics, and Game Theory at undergraduate and graduate levels.

Marija Kaštelan MrakView profile

Professor

• Organizational Theory
• Industrial Economics
• Public Administration
• +4 more

Marija Kaštelan Mrak is a Full Professor at the Faculty of Economics in Rijeka (EFRI), University of Rijeka. She specializes in organizational theory, industrial economics, and public administration. Her research focuses on market structures, competitive strategies, and institutional development in Croatia and the EU. She teaches courses such as Organizational Theory, Industrial Organization, and Public Management, emphasizing topics like institutional frameworks, business models, and regional economic policies. Education: Holds a PhD, with extensive academic contributions in economics and business administration. Research Interests: Organizational behavior, market competition dynamics, public sector reforms, and the wine industry's structural challenges. Teaching: Leads graduate and postgraduate programs, including the MBA specialization in organizational structure and strategy. Her work explores the interplay between institutional environments and business practices, with a focus on Croatian industries' competitiveness and sustainability. Recent studies address technological innovation, distribution channels in agriculture, and employee compensation strategies. Key Contributions: Over 50 publications on organizational dynamics, market analysis, and public policy. Notable Projects: Analysis of vertical relationships in the Croatian wine industry and the impact of decentralized governance models.

• Emerging Technologies
• Digital Identity
• Gamification
• +5 more

Mag. Dr. Alexander Pfeiffer, MBA MA is Head of the Emerging Technologies Experiences Lab and a Research Associate at the University for Continuing Education Krems' Center for Applied Game Studies. His research focuses on emerging technologies like blockchain, AI, and gamification in education, cybersecurity, and digital identity management. He leads projects such as ZKPG+ (Zero Knowledge Proof Gamification) and ESPORTS, funded by FFG and EU. Notable work includes analyzing MMORPGs' role in pandemic coping, AI's impact on education, and NFT applications in music rights. Research Projects: ZKPG+ (2025–2026): Promoting sustainable corporate goals via gamification ESPORTS (2025): EU-funded esports research ESP: FFG-funded cybersecurity initiatives Key Contributions: Published in journals like DAC and Proceedings of Cyber Warfare Authored textbooks on game-based learning and digital economies Presented at international conferences on AI in education and cultural studies Labs & Teams: Directs the Emerging Technologies Lab, collaborating with industry partners on edtech innovations and cybersecurity solutions.

• Digitalization in Tourism
• Online Marketing
• Data Management
• +3 more

Prof. Andreas Liebrich is a Senior Lecturer in Digital Tourism at the Lucerne School of Business (Institute of Tourism and Mobility, ITM) and Deputy Head of the International Office. He holds a lic. oec. from the University of St. Gallen (2001) and a Dr. oec. (2006). His career spans academic roles, industry leadership at hotelguide.com AG, and international accreditation work as Head of AACSB Accreditation since 2013. His research focuses on digitalization in tourism, including online marketing, data management, and social media strategies. He teaches courses on digital business in tourism and qualitative research methods. Liebrich has contributed to over 28 research projects and authored numerous publications on topics like visitor tracking incentives, regional data collaboration, and personalized tourism recommendations. Education: 2001: lic. oec. (MSc equivalent), University of St. Gallen 2006: Dr. oec. (PhD), University of St. Gallen Key Roles: Head of International AACSB Accreditation Deputy Head, International Office Expertise: Tableau Data Visualization Qualitative Research Methods His publications analyze digital transformation in Swiss tourism, ROI of social media investments, and millennial travel behavior. He serves as a reviewer for tourism journals and lectures internationally.

• Development Economics
• Privatization
• Corruption Studies
• +2 more

George Clarke holds the BBVA/Compass Bank Group Distinguished Chair of International Economics and Finance at Texas A&M International University's A. R. Sanchez, Jr. School of Business. As Director of the Center for the Study of Western Hemispheric Trade and Editor of 'The International Trade Journal', his research examines privatization, competition frameworks, and corruption in developing economies. With prior World Bank experience as Senior Private Sector Development Specialist, Clarke contributes to development policy design. His current work analyzes gender-corruption relationships and regulatory impacts in special economic zones. Publications span academic journals covering economic development, investment climates, and trade policy.

Claudio SterleView profile

Associate Professor

• Operations Research
• Logistics Optimization
• Operations Management
• +6 more

Claudio Sterle is an Associate Professor in Operations Research at the University of Naples Federico II, affiliated with the Department of Electrical Engineering and Information Technology (DIETI-UNINA). He also maintains an affiliation with the IASI-CNR Institute for Systems Analysis and Computer Science. His work focuses on optimization methodologies applied to logistics, transportation systems, healthcare management, and manufacturing processes. Research interests include: Combinatorial optimization and integer programming Logistics network design involving drones and multi-agent systems Healthcare operational efficiency (e.g., operating room scheduling) Transportation systems optimization (modal shift incentives, freight distribution) Algorithm development for cutting problems and facility location Recent work emphasizes practical applications like optimizing emergency room operations in Naples hospitals and developing drone-truck collaboration logistics models. His contributions to mathematical programming formulations for complex routing and coverage problems have been widely applied in both academic and industrial contexts. He leads the Optimization and Problem Solving Laboratory, focusing on bridging theoretical optimization research with real-world problem-solving. Teaching efforts include developing problem-based learning strategies for mathematics education through the OPS4Math project.

Adriano MasoneView profile

Lecturer

• Operations Research
• Logistics Optimization
• Supply Chain Management
• +4 more

Adriano Masone is a Lecturer in Operations Research at the University of Naples Federico II's Department of Electrical Engineering and Information Technology (DIETI-UNINA). His research focuses on optimization problems in logistics, healthcare operations, and smart infrastructure systems. He has developed innovative formulations and algorithms for drone routing, vehicle scheduling, and resource allocation in healthcare settings. His work integrates mathematical modeling (e.g., integer linear programming) with real-world applications like blood supply chain reorganization and operating room management. Notable research contributions include: Drone-team logistics for last-mile delivery Emergency room scheduling optimization Smart grid infrastructure optimization using ILP Feature-based approaches for customer classification in routing problems His articles frequently address combinatorial optimization challenges, with a strong emphasis on heuristic and exact algorithm development. Masone also engages in educational initiatives like the OPS4Math project, promoting problem-solving methodologies in mathematics education. He maintains a dedicated research laboratory focused on optimization and problem-solving applications, publishing extensively on topics spanning transportation, healthcare, and industrial engineering.

Catheryn KhooView profile

Professor

• Tourism
• Gender Equality
• Cross-Cultural Consumer Behavior
• +5 more

Professor Catheryn Khoo is a distinguished academic and researcher at Torrens University Australia's Blue Mountains International Hotel Management School (BMIHMS), specializing in tourism, gender equality, and cross-cultural consumer behavior. She holds a PhD in Marketing and is Editor-in-Chief of Tourism Management Perspectives . Her work bridges academia and industry, with a focus on empowering women in tourism through policy, education, and inclusive practices. Dr. Khoo’s research spans gender equality in tourism workforces, women’s travel experiences, and heritage tourism’s role in societal inclusion. She has authored over 100 publications, co-edited books for Springer, and advised UN agencies like UNWTO. Notable contributions include the UNWTO Global Report on Women in Tourism and founding Women Academics in Tourism (WAiT) . Her current initiatives include Contested HERitage , aiming to reshape public historical narratives to better reflect marginalized voices. She advocates for gender diversity in leadership and integrates industry insights into teaching, emphasizing data-driven decision-making for students. Awards include the 2023 Stanford Elsevier Top 2% Scientists and Travel Weekly’s Women in Travel Awards. She collaborates globally, with projects funded by Australia’s Department of Foreign Affairs and Trade, and serves as a UN consultant and advisor to World Women Tourism.

Javier Turienzo RiveiroView profile

Assistant Professor

• Marketing Strategy
• Sustainable Mobility
• Business Model Innovation
• +3 more

Javier Turienzo Riveiro is an Assistant Professor at the Faculty of Administration and Business Management, Universidade de Santiago de Compostela. He is affiliated with the Business Organization and Marketing Department and contributes to the POSMARK research group (People, Sustainable Organizations and Marketing). His research focuses on mobility ecosystems, business model innovation, and experiential learning methodologies in management education. He holds a PhD from the University of Vigo (2022), with a thesis titled "The transformation of the mobility ecosystem: trends, future business models and their effect on the global value chain" , supervised by Dr. Jesús F. Lampón Caride and Dr. Pablo Cabanelas Lorenzo. His research interests span sustainable mobility, automotive industry dynamics, digital logistics disruption, and pedagogical innovations. Notable themes include the impact of connected/autonomous vehicles, global value chain reconfiguration, and theater-based leadership training. His recent publications analyze emerging mobility technologies, logistics digitalization, and cross-border automotive strategies. He explores how new technologies reshape business models, urban planning, and educational practices. Currently involved with the POSMARK group, his work bridges strategic management, sustainability, and innovation in business systems. He emphasizes interdisciplinary approaches to address challenges in mobility and organizational development.