Hilde Fiva BuzunguView profile
Associate Professor
Hilde Fiva Buzungu is an Associate Professor in the Department of Social Work, Child Welfare and Social Policy at Oslo Metropolitan University, Faculty of Social Sciences. Her work bridges social anthropology, applied linguistics, and public policy, with a strong focus on language and communication in welfare services for minority language speakers. Her research interests include: Language discordance and interpreter-mediated communication in social work and healthcare Multilingualism and migration Professional practices in child welfare and public administration Interpreter training and quality assurance Human rights and minority inclusion Intersectionality in social services Buzungu's recent publications (2020–2024) reveal a consistent focus on the challenges of language access in public institutions such as NAV, child welfare, and hospitals. Her work critically examines how language barriers affect service delivery, professional decision-making, and equity. She investigates systemic issues in interpreter availability, quality, and integration, particularly during crises like the Ukrainian refugee influx. Her research combines ethnographic methods with policy analysis, emphasizing the 'space between' where meaning is negotiated across languages and cultures. She has contributed extensively to both academic and public discourse, publishing in journals like Nordic Social Work Research and Kritisk juss , as well as producing key reports for governmental bodies like Integrerings- og mangfoldsdirektoratet and Oslo University Hospital. Her book Language Discordant Social Work in a Multilingual World: The Space Between (2023) synthesizes her core themes. Buzungu actively disseminates her findings through public lectures, media engagement, and policy forums, advocating for improved language services in the Norwegian public sector. She is affiliated with the research group on Professional Qualification and Professional Practices in Social Work and Child Protection.





