Miranda Kitterlin-Lynch

Dr. Miranda Kitterlin-Lynch serves as a Professor and Coca-Cola Endowed Professor at Florida International University's Chaplin School of Hospitality & Tourism Management, specializing in organizational dynamics within hospitality industries. Her expertise spans human resources management, food and beverage operations, and organizational behavior, with significant contributions through editorial leadership as Associate Editor of the International Hospitality Review and co-hosting the Checking-Inn podcast.

She holds a doctoral degree in Hospitality Administration from the University of Nevada, Las Vegas, forming the foundation of her academic career focused on hospitality education and industry practice.

Her research examines leadership, employee engagement, and service quality in hospitality environments, particularly within food and beverage sectors. This work manifests through extensive scholarly output including over 100 publications and textbook authorship, addressing critical human capital challenges in global hospitality operations.

Dr. Kitterlin-Lynch's scholarly excellence is recognized through prestigious awards:

• FIU Faculty Senate Award for Excellence in Teaching
• FIU Faculty Senate Award for Excellence in Advising and Mentoring
• International Council on Hotel, Restaurant, and Institutional Education Faculty Collegiality Award
• International Best Paper Award
• Domestic Best Paper Award

Her advising impact is evidenced by the Faculty Senate Award for Excellence in Advising and Mentoring, while her professional influence extends through board service with the SECSA Federation of ICHRIE and frequent industry media contributions that bridge academic research with practical hospitality management solutions.