Karyn Wang

Karyn Wang is a Senior Lecturer in Work and Organisational Studies at the University of Sydney Business School. She holds a PhD in Management and a Master's in Organisational Psychology from the University of New South Wales.

Research Interests: Focuses on interpersonal dynamics in workplaces, employee well-being, team outcomes, and healthcare workforce engagement. Utilizes a multidisciplinary approach blending management, organisational behavior, and psychology to study employee-customer interactions, team climate, and compassion-driven practices. Collaborates with healthcare organizations to address workforce needs and engagement challenges.

Publications: Recent work includes studies on compassionate care behaviors in healthcare (2024), social role-based affect regulation (2024), and customer mistreatment spillover effects (2022). Publications appear in Journal of Applied Psychology, Personnel Psychology, and Journal of Service Research.

• Awards:
  • Best Paper Awards at Academy of Management Conference (2014, 2015)
  • Australian Business Dean's Council Innovation Award (2020)
  • ANZAM Best Paper Award (2023)
  • Lim Kim San Fellowship (Singapore Management University)

Teaching & Supervision: Specializes in teaching management, organisational behavior, and HRM. Currently supervises Shuoxin CHENG on 'Voicing Together: The Role of Allies and Resistors in Shaping Team Voice and Outcomes'.

Labs/Teams: Engaged in interdisciplinary healthcare research teams, focusing on applied studies to improve workforce engagement and patient outcomes through compassionate care practices.