Galina Robertson

Galina Robertson is a doctoral student and researcher at the Faculty of Engineering Economics and Management, Riga Technical University. She combines academic work with industry experience as a Quality Manager at HAVI Logistics in the Baltic States, supporting retail chain Rimi. Her expertise spans quality management, digital transformation, and production improvement methodologies.

• European Foundation for Quality Management (EFQM) assessor
• ISO 9001 lead auditor certified by IRCA
• Former quality/procurement manager at Volvo Truck Latvia and Spectre textile company

Her research focuses on digital transformation as a catalyst for sustainability and open innovation, exploring intersections between quality management and innovation strategies. Publications analyze Lean implementation in pharmaceuticals, barriers in the textile industry, and integrated approaches to quality and risk management.

Recent work examines digital transformation in higher education, Quality Function Deployment (QFD), and Kano model applications for product documentation. She actively participates in international projects like the European Manufacturing Survey and STEM education initiatives.