Frances O’Neill

Frances O’Neill is a Programme Leader for the Business Foundation Year and Business Management Degree Programme at QA Higher Education, overseeing operations across London, Birmingham, and Manchester campuses. With over a decade in education, she transitioned from Drama education to English language teaching for international students, completing certifications including the Cambridge DELTA (University College London) and CELTA (St Giles International School). Her expertise spans Academic Skills Development, Research Methods, and leadership roles in curriculum planning and programme administration. She actively contributes to student success by ensuring cohesive course delivery and resource management.

Qualifications include a 2:1 BA (Hons) in Drama, Applied Theatre, and Education from the Central School of Speech and Drama. Her teaching modules include 'Developing Professional Practice' and 'Contemporary Issues Project' at Solent-related programmes. Committed to both pedagogical excellence and institutional coordination, she balances frontline teaching with strategic programme leadership.