Deborah Agostino

Deborah Agostino is an Associate Professor of Management Accounting at Politecnico di Milano and a core faculty member at Polimi Graduate School of Management. She teaches financial and management accounting in executive and post-graduate courses and serves on the scientific committee of the EIASM Public Sector Conference. Her research focuses on performance measurement and digital innovation in public sector and cultural institutions.

Education:

• PhD in Management Economics and Industrial Engineering, Politecnico di Milano
• Master of Science in Management Engineering, Politecnico di Milano

Her research explores digital technologies' impact on management accounting, particularly social media integration into performance measurement systems of cultural institutions. She investigates challenges in digital transformation and data-driven decision-making in public organizations.

Key trends in her publications include digital innovation in museums, crisis management during pandemics, and big data applications in cultural sectors. Her work emphasizes online engagement tools, hybrid organizational governance, and social media's role in public accountability.

Scientific Awards:

• Highly cited research in Public Relations Review for 'Using social media to engage citizens: A study of Italian municipalities'

Deborah contributes to academic courses in accounting, finance, and heritage management. She leads the REMAPS Research Group (www.remaps.polimi.it), focusing on digital transformation in public and cultural sectors.